Frequently Asked Questions

Simply browse our store, add your favorite items to the cart, and proceed to checkout. You can pay using our secure payment methods

Yes! We ship to multiple countries worldwide. Shipping fees and delivery times vary depending on your location. You can view the estimated cost and delivery time at checkout.

Orders are usually processed within 24–48 hours. Delivery time depends on your location:

  • Local deliveries: 2–5 business days
  • International deliveries: 7–14 business days

Once your order is shipped, you’ll receive a tracking link via email/SMS. You can also log in to your Buybee account to check your order status anytime.

If you’re not completely satisfied, you can request a return or exchange within 7 days of receiving your order. Items must be unused, in original packaging, and with proof of purchase.

Yes! Subscribe to our newsletter or follow us on social media to get updates on exclusive deals, flash sales, and promotions.

You can reach us via:

  • Email: info@buybee.com
  • Live Chat: Available on our website
  • Phone/WhatsApp: +60 11-6780 5320

Our support team is available Monday to Saturday, 9 AM – 6 PM.